This Privacy Policy describes how scor808 collects, uses, stores, and protects the personal data of registered users and visitors to scor808.cam. We are committed to handling your information with care, transparency, and in accordance with applicable data protection principles. Please read this document carefully before using our platform.
scor808 does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is used solely to operate the Platform, verify your identity, prevent fraud, comply with legal obligations, and improve your experience as a Malaysian player on scor808.cam.
scor808 ("we", "us", "our", "the Platform") is an online entertainment platform providing sports betting, live casino, slot gaming, esports wagering, and related services primarily to users located in Malaysia. The Platform is accessible at scor808.cam.
We recognise that when you use scor808, you entrust us with personal information. This Privacy Policy explains precisely what data we collect, why we collect it, how we process and store it, and what rights you have in relation to that data. This document should be read alongside our Terms and Conditions and our Responsible Gambling Policy.
By accessing scor808.cam, registering an account, or using any of our Services, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein. If you do not agree with this Policy, you should discontinue use of the Platform.
This Policy is written in English and constitutes the authoritative version. In the event of a conflict between any translation and this English version, the English version shall prevail.
For the purposes of this Privacy Policy, the following terms shall have the meanings set out below:
3.1 scor808 acts as the Data Controller with respect to the Personal Data of its registered users and Platform visitors. As Data Controller, scor808 is responsible for determining the purposes for which and the means by which Personal Data is processed.
3.2 Where scor808 engages third-party service providers — including payment processors, identity verification services, fraud detection systems, and analytics providers — to process Personal Data on its behalf, those parties act as Data Processors under contractual data processing agreements that impose obligations consistent with the standards described in this Policy.
3.3 For all data protection enquiries, you may contact scor808 via the contact details provided in Section 16 of this Policy.
scor808 collects the following categories of Personal Data from its users:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, Malaysian IC / MyKad number, passport number, photograph | Account registration, age verification, KYC compliance |
| Contact Data | Email address, Malaysian mobile phone number, residential address (Kuala Lumpur, Penang, Johor Bahru, etc.) | Account communication, support, KYC address verification |
| Financial Data | Bank account numbers (Maybank, CIMB, Public Bank, Hong Leong), e-wallet identifiers (Touch 'n Go eWallet, Boost, GrabPay), transaction history, deposit and withdrawal amounts in MYR | Payment processing, fraud prevention, AML compliance |
| Gaming Data | Betting history, game session data, win/loss records, bonus usage, wagering activity | Service delivery, responsible gambling monitoring, dispute resolution |
| Technical Data | IP address, device type, browser type, operating system, session timestamps, login history | Security, fraud detection, platform optimisation |
| Communications Data | Live chat transcripts, support email correspondence, feedback submissions | Customer service, quality assurance, dispute resolution |
| Preference Data | Language preference, notification settings, responsible gambling tool configurations | Platform personalisation, responsible gambling compliance |
scor808 does not intentionally collect sensitive personal data categories such as racial or ethnic origin, religious beliefs, political opinions, genetic data, or biometric data for identification purposes, beyond what is strictly necessary for identity verification under KYC obligations.
5.1.1 Registration: When you create a scor808 account, you provide Identity Data and Contact Data directly through the registration form.
5.1.2 KYC Submissions: When completing identity verification, you upload identity documents, proof of address documents, and selfie photographs directly to the Platform's secure verification system.
5.1.3 Deposits and Withdrawals: When you conduct financial transactions, you provide Financial Data including bank account details and e-wallet identifiers associated with Malaysian payment services.
5.1.4 Customer Support Interactions: When you contact our support team via live chat or email, the content of those communications is retained as Communications Data.
5.2.1 When you access and use the Platform, certain Technical Data is collected automatically through server logs, session tracking mechanisms, and cookies. This includes your IP address, device and browser information, pages visited, and time spent on each section of the Platform.
5.2.2 Gaming activity, including bets placed, game sessions, outcomes, and bonus usage, is automatically recorded as Gaming Data for the purposes of service delivery and responsible gambling monitoring.
5.3.1 scor808 may receive supplementary identity verification data from third-party KYC service providers engaged to verify the authenticity of documents submitted by users.
5.3.2 Transaction confirmation data and fraud risk indicators may be shared with scor808 by payment processors including those facilitating DuitNow, FPX, and other Malaysian payment rails.
scor808 processes your Personal Data on the following legal bases:
scor808 uses the Personal Data we collect for the following purposes:
scor808 does not use your Personal Data for automated profiling that produces legal or similarly significant effects without human oversight.
8.1.1 scor808 shares Personal Data with carefully selected third-party service providers who act as Data Processors on our behalf. These include: payment gateway operators facilitating Malaysian payment channels, identity verification and KYC service providers, fraud detection and risk management system operators, cloud hosting and infrastructure providers, and customer relationship management platform operators.
8.1.2 All third-party Data Processors are contractually obligated to process Personal Data only in accordance with scor808's instructions and this Privacy Policy, and to implement appropriate technical and organisational security measures.
8.2.1 scor808 may disclose Personal Data to law enforcement agencies, regulatory authorities, financial intelligence units, or courts where required to do so by applicable law, court order, or where scor808 reasonably believes disclosure is necessary to: comply with a legal obligation; protect and defend the rights or property of scor808; prevent or investigate possible wrongdoing in connection with the Platform; or protect the personal safety of Platform users or the public.
8.3.1 In the event of a merger, acquisition, corporate restructuring, or sale of all or substantially all of scor808's assets, Personal Data held by scor808 may be transferred to the acquiring entity, subject to the same or equivalent privacy protections as described in this Policy. Users will be notified of any such transfer where practicable.
scor808 does not sell, rent, lease, or otherwise trade your Personal Data to third parties for their own marketing, advertising, or commercial purposes. This is an unconditional commitment.
9.1.1 scor808 uses cookies and similar tracking technologies on scor808.cam to ensure the Platform functions correctly, to maintain your session state when you are logged in, to remember your preferences, and to gather anonymised analytics data about how users navigate the Platform.
9.3.1 You may configure your browser settings to refuse or delete non-essential cookies. Please note that disabling certain cookies may affect the functionality of the Platform. Refer to your browser's help documentation for instructions on managing cookie settings.
10.1 scor808 retains Personal Data only for as long as is necessary for the purposes for which it was collected, subject to any longer retention period required by applicable law. The following general retention guidelines apply:
10.2 Following the expiry of applicable retention periods, Personal Data is securely deleted or anonymised in manner that prevents re-identification.
11.1 scor808 implements a range of technical and organisational security measures designed to protect your Personal Data from unauthorised access, disclosure, alteration, or destruction. These measures include:
11.2 While scor808 takes data security seriously and employs industry-standard protections, no internet-based system can guarantee absolute security. You are encouraged to use a strong, unique password for your scor808 account and to enable two-factor authentication for additional protection.
11.3 In the event of a data breach that is likely to result in a high risk to your rights and freedoms, scor808 will notify affected users promptly in accordance with applicable data protection requirements.
When submitting KYC documents, only do so through the official scor808.cam website over a secure HTTPS connection. Never share your identity documents via WhatsApp, unencrypted email, or social media. If in doubt, contact our support team via live chat to verify the correct submission process.
Subject to applicable law and certain limitations, you have the following rights in relation to your Personal Data held by scor808. To exercise any of these rights, please contact us using the details in Section 16.
You may request a copy of the Personal Data we hold about you and information about how it is processed.
You may request that inaccurate or incomplete Personal Data be corrected or updated without undue delay.
You may request deletion of your Personal Data where it is no longer necessary for the purposes it was collected, subject to retention obligations.
You may request that we restrict the processing of your Personal Data in certain circumstances, for example while a rectification request is pending.
Where processing is based on consent or contract and carried out by automated means, you may request your data in a structured, machine-readable format.
You may object to processing of your Personal Data based on legitimate interests, including direct marketing, at any time.
Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.
You have the right to lodge a complaint with the relevant data protection supervisory authority if you believe your rights have been infringed.
12.1 scor808 will respond to verified data subject requests within 30 calendar days of receipt. Where a request is complex or there are multiple requests, we may extend this period by a further 30 days and will notify you accordingly.
12.2 Please note that certain rights are subject to limitations where scor808 is required to retain data to comply with legal obligations — for example, AML record-keeping requirements that supersede erasure requests for financial transaction records.
13.1 The scor808 Platform may contain references to third-party services such as payment providers (Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, and Malaysian banking institutions). While scor808 has contractual arrangements with its payment processors, those entities operate under their own privacy policies.
13.2 scor808 is not responsible for the privacy practices, content, or security of any third-party systems or websites. We encourage you to review the privacy policies of any third-party service you interact with in connection with your use of scor808.
14.1 scor808 operates a strict minimum age policy of21 years for all users. The Platform is not directed at, and does not knowingly collect Personal Data from, individuals under the age of 21.
14.2 If scor808 becomes aware that Personal Data has been collected from an individual under the age of 21 without verified parental or guardian consent, we will take immediate steps to delete that data and close the associated account.
14.3 If you believe that a minor may have registered an account on the Platform, please contact us immediately using the details in Section 16 so that we can investigate and take appropriate action.
15.1 scor808 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. Material changes will be communicated to registered users via the email address associated with their Account, with reasonable advance notice.
15.2 The "Last Updated" date at the top of this Policy reflects the date on which the most recent version came into effect. Your continued use of the Platform following the posting of changes constitutes your acceptance of the updated Policy.
15.3 We encourage you to review this page periodically to stay informed of how we handle your data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your Personal Data, please contact the scor808 Data Privacy team through any of the following channels:
For formal data subject access requests or erasure requests, please include your full name, registered email address, and a description of your request. We will acknowledge receipt within 5 business days and provide a substantive response within 30 calendar days.
Your privacy is not a compliance checkbox at scor808 — it is a fundamental part of how we operate and maintain the trust of our Malaysian player community.
scor808 never sells, rents, or trades your personal information to third parties for marketing or advertising purposes. Your data is used only to run the Platform and fulfil our legal obligations.
All data transmitted between your device and scor808 servers is protected by bank-grade 256-bit SSL encryption. Two-factor authentication adds a second layer of protection to your account.
Personal data is accessible only to scor808 staff who have a legitimate operational need. Role-based access controls are enforced, and all access is logged and auditable.
Data is not held indefinitely. scor808 applies clear retention schedules based on legal requirements and operational necessity, after which data is securely deleted or anonymised.
Access, rectification, erasure, restriction, portability, and objection rights are all supported. Submit a request via live chat or email and receive a response within 30 calendar days.
This Policy is written in plain English and structured for clarity. No hidden clauses. If you do not understand any part of this Policy, contact our support team and we will explain it to you.
scor808 is designed to be a platform you can trust — with your bets, your payments, and your personal information. For players aged 21 and above only.
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